Services

The Facilities Management team provides the following services for Georgetown faculty and staff:


ATM

COVID-19 Update: The ATM is operational. A hand sanitizer dispenser is located near the ATM. Customers are encourage to sanitize before and after handling cash. For any issues or concerns please contact May Lachin at mdl75@georgetown.edu.

QNB ATMs are more than simply a place to withdraw cash. With established partners like Ooredoo, Vodafone and Kahramaa, QNB customers can also pay their utility and phone bills at any QNB ATM.

Features

  • Cash withdrawal in Qatari Riyal up to QR 50,000 per day
  • Cardless withdrawals like QNB Mobile Cash and Ooredoo Mobile Wallet
  • Payment services for QNB prepaid cards, Ooredoo, Vodafone, Kahramaa, and Qatar Cool.
  • Viewing account details and printing card balance for reference

Location: The Atrium, next to Global Cafe

Customer Care Center: 4440-7777

ATM

Business Cards

Sample business card

Business cards are available upon request for employees. You can submit a business card request via the FM Help Desk.

Once the business card template is approved, card will be delivered in 7 working days.


Laundry

Georgetown University in Qatar is glad to team with Oryx to provide laundry and dry cleaning services.

The service is available through the mobile app or by contacting them directly. Further details and discount code can be found here.

Clothes are ready 48/72 hours after they are dropped off.

Payment can be made by cash or credit card through the app, or cash only through WhatsApp. A price list can be found here.

For any questions or concerns please contact May Lachin at mdl75@georgetown.edu


Mail Services

operating hours: from Sunday to Thursday, between 8.30 AM to 12.00 PM, and from 1.00 PM to 5.00 PM.

Business Shipping

GU-Q Employees are offered free business shipping, including homeschooling materials for dependents, periodicals, and books for personal development courses from the D.C. campus to Doha.

Weekly Flat Mail Shipments

Flat mail shipments are sent once a week, back and forth between D.C. campus and Doha campus:

  • D.C. to Doha: Fridays – 12.00 PM cut off for same day delivery
  • Doha to D.C.: Sundays – 12.00 PM cut off for same day delivery

Personal Shipping

DHL Express offers special rates for Georgetown employees and dependents for inbound and outbound shipping everywhere in the world. Shipments take 4-5 business days. Our onsite campus mail room or any DHL branch will offer discounted rates. Make sure to show your GU ID to DHL branches outside GUQ. Further details on GUQ personal shipping policy can be found here.

Mail retention practices for inbound personal shipment are now subject to new guidelines. Please review the guidelines here

Community members are able to import medicine prescriptions from abroad using DHL. View the instructions to follow here carefully.

Addresses

Address in Qatar

Georgetown University in Qatar
Education City – Qatar Foundation
Ar-Rayyan, P O Box 23689
Doha
Qatar
+974 4457 8100

Address in the United States

Georgetown University (Qatar Office)
3700 O Street, NW
Leavey Center, STE 1202
Washington, DC 20057
U.S.A.
+1 202 687 5246

Full details of all personal and business shipping policies can be found here. Please ensure that you are following all the guidelines. For any questions please contact guqmail@georgetown.edu.


Office Supplies

Office supplies are available for faculty and staff to request for delivery as per the standard list. If the items you are requesting are in stock, the items will be delivered to your office within one business day. If your needs extend beyond the basic inventory maintained, please contact the Procurement Specialist in the Finance Department. Email guqfacilities@georgetown.edu when you have office supply needs and the Auxiliary Services Coordinator will deliver them to your office.

The office supply room contains equipment that can help with your business needs, including laminating, binding, or printing projects. Large equipment such as the binders, paper cutters, shredders and laminators are for use only in the office supply area. Please do not remove these items.

Rechargeable batteries are available for faculty and staff business use at GU-Q. AAA, AA, C and D size rechargeable batteries for use can be obtained by visiting the Assistant Director of Auxiliary Services in Office LA04 or by emailing guqfacilities@georgetown.edu with your request. Batteries can also be brought to LA04 for recharging at any time.


Pantry Services

The GU-Q Office Assistants are available for beverage delivery to your work station between 7:00am – 3:00pm. They will make and deliver drinks to your office and to group meetings as needed. Office Assistants will deliver your mail to your office or mailbox and are able to assist with printing, copying, or binding. If you have something to store in the refrigerator, please give the item to the Office Assistant to store it and they will return it to you just before they leave for the day (items should not be kept overnight in the refrigerator). Please bring in your own mug, water bottle, and any other crockery or cutlery for your own use and label your personal items with your name and/or office number.

Office Assistant Coverage Area:

  • Jugesh – Ext: 8436: Lower Ground Floor
  • Ian- Ext: 8476: CIRS, Communications, and the Bookstore
  • Jerrah – Ext: 8345: 1st Floor Faculty and Academic Affairs
  • Binot – Ext: 8576: Finance and Human Resources
  • Mohan – Ext: 8439: Ground Floor Faculty
  • Rubel – Ext: 8575: Library
  • Kathrine – Ext: 8344: Dean’s Office and Admissions
  • Karen – Ext: 8477: Student Affairs and Office of Academic Affairs
  • Kumar – Ext: 8672 : 2nd Floor

Storage

Storage

Georgetown University-Qatar provides additional records storage in the basement for departments that need it. To place items into storage, please submit a ticket via the FM Help Desk and fill out the Storage and Retention form and submit it to the Assistant Director of Auxiliary Services (all white fields must be completed) at guqfacilities@georgetown.edu. Once requested, a member of the Auxiliary Services team will come to your office within one business day to pick up the items and store them appropriately.

To retrieve these items at a later date or for an update on the department’s holdings in storage, please contact the Assistant Director of Auxiliary Services at guqfacilities@georgetown.edu.