Services

The Facilities Management team provides the following services for Georgetown faculty and staff:


ATM

COVID-19 Update: The ATM is operational. A hand sanitizer dispenser is located near the ATM. Customers are encourage to sanitize before and after handling cash. Physical distancing stickers are placed at the ATM for queuing. For any issues or concerns please contact May Lachin at mdl75@georgetown.edu.

ATM

QNB ATMs are more than simply a place to withdraw cash. With established partners like Ooredoo, Vodafone and Kahramaa, QNB customers can also pay their utility and phone bills at any QNB ATM.

Features

  • Cash withdrawal in Qatari Riyal up to QR 50,000 per day
  • Cardless withdrawals like QNB Mobile Cash and Ooredoo Mobile Wallet
  • Payment services for QNB prepaid cards, Ooredoo, Vodafone, Kahramaa, and Qatar Cool.
  • Viewing account details and printing card balance for reference

Location: The Atrium, next to Global Cafe

Customer Care Center: 4440-7777


Business Cards

Sample business card

Business cards are available upon request for employees. You can submit a business card request via the FM Help Desk.


Car Wash

COVID-19 Update: In-house car wash service has ceased for the time being and until further notice.Car wash service is available on site, in our Car Park 1 – Underground Parking on Wednesday, from 08:00 am to 1:00 pm.It is a first come first served basis and the mode of payment is Cash Only. The fee for the external car wash is QAR 15.

Car Wash

Please look for the cash wash representative from Aaamal Services in the Car park and hand over the cash directly to the representative and collect a receipt in return.

In case of concerns/queries, you may contact guqfacilities@georgetown.edu


Laundry

Laundry Services

Georgetown University in Qatar is glad to team with Oryx to provide laundry and dry cleaning services.

The laundry shop is located inside the mailroom on the lower ground floor. The shop is open from 09:30 a.m. until 10:30 a.m. on Sundays, Tuesdays, and Thursdays.

Clothes are ready 48 hours after they are dropped off.

Payment can be made with cash only. A price list can be found here.

For any questions or concerns please contact May Lachin at mdl75@georgetown.edu


Mail Services

COVID-19 Updates: The mailroom is operating daily from 8.30 AM to 12.00 PM, and from 1.00 PM to 3.00 PM. Customers will still receive email notification for any incoming mail and will be provided options to collect their mail from the mailroom or have it delivered to their office mailboxes. Any on site interactions will be made through the mailroom window as customers will not be allowed to enter the mail room.

You are able to import medicine prescriptions from abroad using DHL. View the instructions to follow here carefully.

In regards to the COVID19 impact on shipping, while some countries have started resuming normal operations we might still anticipate delays to mail and shipments. As we become aware of any delays specific to individual shipments, we will communicate them to you. In the meantime, try to plan in advance where possible and ensure there is plenty of time for shipments to arrive. If you have any questions or concerns please contact Bilal Habib at guqmail@georgetown.edu.

Personal Shipping

DHL Express offers special rates for Georgetown employees and dependents for inbound and outbound shipping everywhere in the world. Our onsite campus mail room or any DHL branch will offer discounted rates. Make sure to show your GU ID to DHL branches outside GUQ

Further details on GUQ personal shipping policy can be found here.

Business Shipping

GUQ Employees are offered free business shipping, including homeschooling materials for dependents, and books for personal development courses from the D.C. campus to Doha.

Weekly Flat Mail Shipments

Flat mail shipments are sent once a week, back and forth between D.C. campus and Doha campus:

  • D.C. to Doha: Fridays – 12.00 PM cut off for same day delivery
  • Doha to D.C.: Sundays – 12.00 PM cut off for same day delivery

Addresses

Qatar Address

Georgetown University in Qatar
Education City – Qatar Foundation
Ar-Rayyan, P O Box 23689
Doha, Qatar
4457 8394

USA Address

Georgetown University (Qatar Office)
3700 O Street, NW
Leavey Center, STE 1202
Washington D.C., 20057
USA
202-687-5246

Full details of all personal and business shipping policies can be found here. Please ensure that you are following all the guidelines. For any questions please contact guqmail@georgetown.edu.


Office Supplies

Office supplies are available for faculty and staff to request for delivery as per the standard list. If your needs extend beyond the basic inventory maintained, please contact the Procurement Specialist in the Finance Department. Email guqfacilities@georgetown.edu when you have office supply needs and the Auxiliary Services Coordinator will deliver them to your office.

The office supply room contains equipment that can help with your business needs, including laminating, binding, or printing projects. Large equipment such as the binders, paper cutters, shredders and laminators are for use only in the office supply area. Please do not remove these items.

Office Supplies
Office Supplies

Pantry Services

Office Assistants

The GU-Q Office Assistants are available for beverage delivery to your work station between 7:00am – 3:00pm. They are the only people who should be in pantries between 7:00am – 4:00pm. They will make and deliver drinks as well as deliver your mail, and are able to assist with printing, copying, or binding. If you have something to store in the refrigerator, please give the item to the Office Assistant to store it and they will return it to you just before they leave for the day (items should not be kept overnight in the refrigerator). Please bring in your own mug, water bottle, and any other crockery or cutlery for your own use and label your personal items with your name and/or office number.

Office Assistant Coverage Area:

  • Jugesh – Ext: 8436: Lower Ground Floor
  • Ian- Ext: 8476: CIRS, Communications, and the Bookstore
  • Jerrah – Ext: 8345: 1st Floor Faculty and Academic Affairs
  • Aravindan – Ext: 8576: Finance and Human Resources
  • Mohan – Ext: 8439: Ground Floor Faculty
  • Yong – Ext: 8575: Library
  • Kathrine – Ext: 8344: Dean’s Office and Admissions
  • Karen – Ext: 8477: Student Affairs and Office of Academic Affairs
  • Kumar – Ext: 8672 : 2nd Floor

Storage

Storage

Georgetown University-Qatar provides additional records storage in the basement for departments that need it. To place items into storage, please submit a ticket via the FM Help Desk and fill out the Storage and Retention form and submit it to the Assistant Director of Auxiliary Services (all white fields must be completed) at guqfacilities@georgetown.edu. Once requested, a member of the Auxiliary Services team will come to your office to pick up the items and store them appropriately.

To retrieve these items at a later date or for an update on the department’s holdings in storage, please contact the Assistant Director of Auxiliary Services at guqfacilities@georgetown.edu.